Terms & Conditions.

A booking is confirmed once you receive a written confirmation from Croatia Boat Tours and payment has been received. Verbal or informal agreements do not constitute a confirmed booking.

Shared tours: the full price is payable at the time of booking.

Private tours: a deposit of 30% of the total charter price secures your date, with the remaining balance payable before departure.

Bookings made through third-party platforms (Airbnb, GetYourGuide, Viator) are subject to those platforms' additional terms and payment schedules.

All prices are quoted in Euros (€). Private charter prices are per boat; shared tour prices are per person.

Prices include the items listed on each tour's itinerary page. Items listed as 'not included' — such as lunch, Blue Cave entry tickets, or additional activities — are the responsibility of the guests and are payable directly on the day.

Croatia Boat Tours reserves the right to adjust pricing for new bookings at any time. Confirmed bookings are not affected by price changes after confirmation.

Cancellations must be made in writing by email to croatiaboattours@gmail.com. The date of receipt of the written cancellation determines the applicable policy.

Shared tours: cancellations made up to 24 hours before departure receive a full refund.

Private tours: cancellations made up to 7 days before departure receive a full refund.

Bookings made through third-party platforms are subject to that platform's own cancellation policy, which may differ from the above.

We strongly recommend travel insurance that covers charter cancellation.

Croatia Boat Tours reserves the right to cancel or modify a tour due to circumstances beyond our control, including severe weather, mechanical failure, or force majeure events.

In the event of cancellation by us: if weather or sea conditions are assessed by the skipper as unsafe for departure, guests will be offered a full refund or the option to reschedule at no additional cost.

The skipper's decision regarding safety is final. No refund is payable if a tour is shortened or a stop is skipped due to changing conditions encountered during the tour, provided departure was made in good faith.

Croatia Boat Tours is not liable for indirect costs (flights, accommodation, transfers) resulting from a cancelled charter.

Date changes requested by the guest are subject to availability and must be made at least 7 days before the original departure date. One free date change is permitted; subsequent changes may incur an administrative fee of €30.

Route changes on the day are at the skipper's discretion and subject to weather, time, and sea conditions.

All guests must follow the skipper's instructions at all times. The skipper has full authority over the vessel and its passengers.

Maximum guest numbers must not be exceeded. Capacity is stated on each tour's booking page.

Guests are responsible for their own safety when swimming, snorkelling, or engaging in any water activity. Croatia Boat Tours provides snorkelling equipment but cannot supervise guests in the water.

Guests are expected to behave responsibly. Croatia Boat Tours reserves the right to refuse boarding or terminate a tour early without refund if a guest's behaviour endangers the safety or comfort of others on board.

Alcohol is included on board in reasonable quantities. Croatia Boat Tours is not liable for any incidents arising from excessive alcohol consumption by guests.

Smoking is permitted only on the stern deck and never below deck or near fuel lines.

Croatia Boat Tours carries mandatory third-party liability insurance as required by Croatian maritime law.

Croatia Boat Tours is not liable for loss or damage to guests' personal belongings, including cameras, phones, or clothing.

Guests participate in all water activities at their own risk. Croatia Boat Tours recommends that guests with medical conditions, limited swimming ability, or other relevant circumstances inform us at the time of booking.

Nothing in these terms limits liability for death or personal injury caused by our negligence.

Under Croatian consumer protection law, every guest has the right to submit a written complaint about our service. Complaints can be sent by email to croatiaboattours@gmail.com, or by post to Revenger tours d.o.o., Šegedinova 12, 21000 Split, Croatia.

A complaint should include your full name, an address or email for our response, the date of the tour, a description of the issue, and any supporting documentation (photos, booking confirmation, etc.).

We will confirm receipt of your complaint within 15 days, and respond with our proposed resolution within 15 days of receipt.

If you're not satisfied with our response, you may refer the matter to the Croatian State Inspectorate (Državni inspektorat), the body responsible for consumer protection oversight in Croatia.

These terms are governed by the laws of the Republic of Croatia. Any disputes arising from a booking will be subject to the jurisdiction of the courts of Split, Croatia.

If any provision of these terms is found to be unenforceable, the remaining provisions continue in full effect.

"Croatia Boat Tours" is the trading name of Revenger tours d.o.o., Šegedinova 12, 21000 Split, Croatia.

For questions about these terms, please contact us at croatiaboattours@gmail.com or via the contact page on this website.

Last updated: August 2026.